$21.89 - $24.88 PER HOUR
The primary purpose of this position is to assist Pharmacists in ensuring customers receive the correct medications as quickly as possible. This person will be assisting customers in person and over the phone, submitting refill requests, submitting insurance claims, filing prescription paperwork, filling prescriptions and cleaning the pharmacy. This person will also train new pharmacy technicians and provide exceptional customer service.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Follows established departmental and store policies and procedures
Ensures the pharmacy is clean, sanitized, well-maintained and meets company standards of appearance.
Delivers excellent customer service while assisting customers at the pharmacy counter, drive-thru and over the phone
Enters new prescriptions into the system
Files prescription paperwork
Submits refill requests to doctors over the phone and electronically
Submits insurance claims and inquires about insurance problems
Cashiers for pharmacy customers
Receives and stocks product for the pharmacy
Removes product from the shelves according to Harmons expiration date policies
Completes assigned tasks efficiently and in a timely manner
Sets a professional and positive example to others
Teaches, mentors and educates pharmacy technicians to help them be successful members of the team
Provides honest, direct and constant feedback to pharmacy technicians regarding their performance and areas of improvement
Writes the schedule for the pharmacy technicians
Communicates effectively and works closely with the Pharmacy Manager
Ensures company standards for safety, sanitation, and productivity are maintained
Must by fully vaccinated for Coronavirus (COVID-19)
MARGINAL DUTIES & RESPONSIBILITIES:
Performs other job-related duties as assigned
NATURE OF WORK CONTACTS:
Consistent and daily interaction with store associates
Consistent and daily interaction with customers
Consistent and daily interaction with doctor s offices and insurance companies
TRAINING & QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A 2 year college or technical school Pharmacy Technician degree; 2 years pharmacy technician experience; or any combination of education, experience, and training which provides the following knowledge, skills and abilities:
Must have current Utah Pharmacy Technician License
Ability to multitask
Wide range of knowledge in medical and pharmacy terminology, effects of prescription drugs, etc.
Basic math skills
Basic computer skills
Ability to interpret policies and procedures
Excellent organization and planning skills
Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with diverse groups of people
Ability to professionally and appropriately handle conflict
Must possess the ability to accept constructive review and be accountable for one s own success as well as the success of your team
Required to make logical, significant decisions using general, recognized skills and techniques
Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmon mission and commitment to working collaboratively
Continually strives to be product minded, customer minded, personnel minded, detailed, consistent and forward focused
Ability to work weekends, evenings and holidays
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is generally performed in a safe and comfortable pharmacy environment with the possibility of infrequent exposure to hot, cold and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand and foot coordination; hear and respond to customer inquiries. Also requires standing, walking and bending throughout the entire work day and the ability to maneuver objects weighing up to 30 pounds from location to location.